Veterinary Receptionist; Part-Time

Overview

Do you love animals, enjoy helping people, and want a role where you’re truly part of the team?

Bishopbriggs Veterinary Centre is looking for a friendly and organised Veterinary Receptionist to join our warm and welcoming practice in Bishopbriggs. This is a key front-of-house role where you’ll be the reassuring voice on the phone, the friendly face at the desk, and an important part of the day-to-day life of the clinic. No two days are the same here. It’s a great opportunity for someone who enjoys variety, multitasking, and working as part of a supportive, close-knit team who genuinely care about their clients, patients and each other.

We are looking for someone to work 35 hours over 5 days with the shifts being 7 hour days between 8.30am-7.30pm.

You’ll be required to work one in four Saturdays (9am-1pm) with a half day back. There will be no requirement to work Sundays or Bank Holidays, making this an excellent option for someone looking for balance alongside a busy and rewarding role.

As a Veterinary Receptionist, you’ll be the first point of contact for our clients and their pets, offering a calm, friendly and professional welcome in a busy small animal practice.

Your duties will include managing appointments using our booking system, handling phone calls and enquiries, processing payments, and supporting the smooth running of the front desk. You’ll also assist with general administrative tasks and maintain high standards of cleanliness in client-facing areas. Building product knowledge is part of the role, allowing you to confidently support clients where applicable with their concerns.

We’re looking for someone reliable, approachable and proactive, who enjoys working with both people and animals. You’ll ideally have experience in a receptionist and be comfortable using IT systems, and confident handling payments and discussing fees with clients.

Strong communication skills, good organisation, attention to detail and a genuine interest in animal welfare are key. Most importantly, you’ll be a team player who contributes positively to the atmosphere of the practice.

Bishopbriggs Vet Centre has been part of the community for many years and is known for its friendly atmosphere, compassion and team spirit. We are within easy reach by rail, car and bus to Glasgow city. We also have a branch practice in Chryston.

We are dedicated to providing top quality care and to help us deliver this we have well-equipped consult rooms, theatre, lab, radiography, ultrasound and dentistry with separate cat and dog wards.

Our established team includes 16 vets, 8 nurses, 2 animal care assistants and 6 support staff (over both branches), all of whom are passionate about patient care.

In addition to a competitive salary, you will benefit from:

• 6.6
  
  Weeks annual leave FTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Up to £24,265.7 per annum