Project Coordinator

* Design and quotation of electrical solutions for domestic and commercial connections, including new supplies, disconnections, upgrades, and load increases.
* Carry out network design assessments, cost estimations, and technical/financial authorisation paperwork prior to issuing quotations.
* Manage a portfolio of connection projects, ensuring delivery aligns with performance goals
* Customer & Stakeholder Engagement
* Act as a primary interface for customers, site agents, contractors, and internal teams throughout the project lifecycle.
* Demonstrate strong customer service skills by proactively managing escalations.
* Support storm ramp‑up operations, assisting the Faults & Emergency Teams with customer calls during severe weather events.
* Project Coordination & Compliance
* Ensure design and delivery activities comply with all SPEN, statutory, health, safety, environmental, and security requirements.
* Coordinate with internal colleagues and external delivery partners to ensure smooth execution and communication throughout project phases.
* Environmental & Sustainability Responsibilities including assessing environmental impact risks across ongoing and planned projects.
* Demonstrate initiative behaviours that support collaboration, continuous improvement, and operational excellence.
* Identify opportunities to enhance customer experience, streamline processes, and support team performance.
* Taking ownership of challenges, using well‑developed problem‑solving skills to devise effective solutions.
* Understanding of pricing methodologies, and project delivery practices.
* Experience in contract management or coordination roles.
* Technical understanding of electrical networks (with training provided if not held).
* Excellent communication skills with individuals at all levels.
* Strong customer focus.
* Effective decision maker, not inhibited by consultation with others when necessary or give lead as required.
* Ability to deliver objectives without compromising on safety, quality or customer service.
* Good organisation and time management skills.
* An effective and confident written and verbal communicator.
* Working knowledge of company Health & Safety requirements and compliance.
* Strong customer service experience with excellent communication skills at all levels.
* Ability to organise and prioritise a high‑volume workload in a fast‑paced environment.
* Strong decision‑making skills, with confidence to act independently where appropriate.
* Computer literacy, including Microsoft Office applications.
* Effective written and verbal communication skills.

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.  At Scottish Power, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow.

That’s why our benefits include:

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system.

It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, Scottish Power can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.
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