Laboratory Leader; Dental Laboratory

Be among the first 25 applicants. This range is provided by Kensington
360. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

We are representing a well‑established, quality‑led dental laboratory in Glasgow
, known for producing high‑standard restorations and embracing modern digital workflows
. The business is entering an exciting phase of operational improvement and growth and is looking for a hands‑on leader to help drive performance and consistency.

As Laboratory Leader
, you’ll take overall responsibility for day‑to‑day site operations, leading a skilled team and ensuring the lab delivers on quality, turnaround time, customer service, and commercial targets
. This is a leadership role that blends people management with operational execution ideal for someone who enjoys being present on the floor and improving how things run.

• Operational Leadership: Own the day‑to‑day running of the lab, ensuring production is planned and delivered efficiently.
• Performance & Delivery: Drive KPIs across quality, turnaround times, remakes, productivity, and customer satisfaction.
• Team Leadership: Lead, coach, and develop the team; build a culture of accountability, pride in quality, and continuous improvement.
• Continuous Improvement: Identify bottlenecks and implement practical process improvements across workflows (digital + traditional).
• Quality & Compliance: Ensure robust QA procedures, traceability, and adherence to relevant standards and H&S requirements.
• Commercial Mindset: Work with senior leadership to support growth plans, capacity planning, and profitability through smarter operations.
• Customer Focus: Support service excellence—handling escalations where needed and ensuring consistent output quality.
• Resource Planning: Oversee scheduling, workload balancing, and staffing needs to meet demand reliably.

• Proven experience leading operations or production within a dental laboratory or comparable technical manufacturing environment.
• Strong people leadership: confident in performance management, coaching, and team engagement.
• Operationally sharp: planning, prioritisation, workflow control, and problem‑solving under pressure.
• High standards and a quality‑first mindset; comfortable working to defined processes and improving them.
• Confident communicator who can liaise effectively across teams and stakeholders.
• Experience in digital dental workflows (e.g., CAD/CAM operations, scanning, milling, 3D printing workflows).
• Lean / continuous improvement exposure (5S, SOP development, process mapping, KPI management).
• Budget awareness and experience supporting commercial/operational targets.

• Location: Glasgow (site‑based)
• Type: Full‑time, permanent
• Salary: Competitive, dependent on experience

• A chance to lead a respected lab with a strong reputation for quality
• High impact role with autonomy to improve operations and performance
• A business investing in better structure, workflow, and growth

• Mid‑Senior level

• Full‑time

• Management and Manufacturing
• Medical Practices and Medical Equipment Manufacturing