Facilities Manager

Role Overview

The role supports Property and Regional Pod Managers in efficiently managing a diverse property portfolio. Responsibilities include upholding the company’s standards, collaborating with Property Managers, ensuring compliance with Health and Safety regulations, and overseeing on‑site personnel. The role encompasses both local and company‑wide objectives.

• Implement and oversee best practices in Health & Safety/statutory compliance, accounting, information/communications, procurement, operations, customer focus, and human resources within managed properties.
• Ensure company policies and procedures, standard systems, documents, and templates are consistently applied.
• Maintain high standards of service delivery, measure performance, and enhance reporting to clients.

• Provide ad hoc advice and guidance on facilities management instructions within the portfolio.

• Formally inspect fully managed properties monthly, ensuring adherence to insurance requirements and "good estate management" practices.
• Maintain detailed and quality‑checked inspection reports for the Property Manager's use.

• Provide locum or 'Buddy' services in the absence of other Facilities Managers, ensuring continuity in coordination with company Facilities Managers and the Helpdesk.

• Assist in implementing and overseeing policies and procedures, ensuring integration with the wider property team.
• Develop and mentor Facilities Management and on‑site Property team personnel, identifying and addressing training needs.

• Maintain the Company’s Health & Safety system ensuring risk assessments and statutory inspections and reports are in place with follow up recommendations actioned.
• Proactively manage the accounts system, ensuring the placement of purchase orders and adherence to Service Charge Budgets.
• Implement and follow company Quality Assurance, meeting job specification requirements and statutory standards.

• Such other duties or functions that may be required by the Company from time to time.

• Preferably MIOSH qualified
• Minimum 3 years in a similar Facilities role
• Preferably from a Health & Safety/Property Management Consultancy background.
• Member of Institute of Workplace and Facilities Management (MIWFM) or higher
• Single or multi‑Site Building Management experience
• Strong customer service focus with a professional and confident approach when dealing with clients and tenants.
• Solid understanding of facilities management, including health & safety, administration, building fabric, M&E services, finance, and disaster management.
• Excellent IT skills, particularly in Microsoft 365 (Excel, Word, PowerPoint) and financial databases; experience with AutoCAD or CAFM systems is an advantage.
• Highly organised, with the ability to manage people, budgets, contracts, and technical building matters efficiently.
• Strong analytical, numerical, and problem‑solving skills, with great attention to detail and accuracy.
• Effective communicator who collaborates well within a team, contributes ideas confidently, and can work independently when required.
• Committed to continuous learning and self‑development.

• Holidays – 25 days per year plus 10 bank holidays and local public holidays in Scotland
• Private Medical Insurance
• Health Cash Plan
• Pension
• Death in Service
• Employee Assistance Programme
• Cycle to Work Scheme