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Head of Operations

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: University of Glasgow
Full Time position
Listed on 2026-01-17
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below

The James Watt Nanofabrication Centre (JWNC) conducts fundamental, applied, and commercial research, driving development, prototyping, and pilot production using advanced nanofabrication techniques. The Centre collaborates with over 90 national and international universities and research institutes and partners across 28 countries. Its key capabilities include plasma processing, electron beam lithography, photolithography, thin film deposition, and metrology.

The University of Glasgow has over 45 years’ experience of delivering micro- and nano-fabrication (and in particular electron-beam lithography) to develop solutions in processing, nanotechnology, nanoelectronics, optoelectronics, mm-wave & terahertz, bioengineering, biotechnology, lab-on-a-chip, cleantech & energy, photovoltaics, security & defence and a host of other applications.

The JWNC presently has over £70+M of active research grants undertaking micro- and nano-fabrication. The Centre works closely with the University’s wholly owned subsidiary, Kelvin Nanotechnology Ltd (KNT). KNT provides commercial access to the Centre’s facilities and expertise for industry, governments, institutes and other universities. KNT has worked with more than 250 companies from 20 countries since its inception in 1998.

Job

Purpose

The Head of Operations ensures the effective, sustainable and strategically aligned operation of the James Watt Nanofabrication Centre (JWNC), enabling world-class research and innovation. This role leads business planning, financial management, facilities operation and infrastructure development to optimise facility performance and support long-term growth.

Through strong leadership and people management, the postholder fosters a high-performance culture, identifies opportunities for commercialisation and strategic advancement and builds effective partnerships with internal and external stakeholders. Working closely with the Head of Engineering and Process, the Head of Operations will ensure the JWNC is a safe, efficient and innovative environment, underpinned by robust operational systems and resources that support the Centre’s technical and research excellence.

Main

Duties and Responsibilities People & Organisational Leadership
  • Provide strong, visible leadership for the JWNC, promoting a culture of professionalism, collaboration, and continuous improvement across its operations.
  • Effectively build and lead a high-performing team to deliver an effective and efficient service that aligns with JWNC/School/College/University objectives, ensuring clarity of roles, effective performance management, and staff development.
  • Create an inclusive, engaged and motivated work environment that supports professional development and talent retention.
  • Mentor and support team members, fostering a culture of accountability and continuous learning.
  • Operational Leadership
  • Provide overall leadership for JWNC operations, ensuring that the cleanroom and associated facilities are safe, reliable, and efficiently managed to deliver world-class research.
  • Lead operational planning, scheduling, and service delivery to maximise user satisfaction and ensure compliance with University and statutory requirements.
  • Overall responsibility for developing and embedding robust systems for health & safety, risk management, quality assurance, and compliance, ensuring these frameworks are consistently implemented and maintained.
  • Monitor and enhance JWNC performance through data-driven analysis, implementing service improvements to drive utilisation, impact and cost effectiveness of the facility.
  • Financial & Strategic Management
  • Lead on JWNC’s financial sustainability, including income generation, cost recovery, pricing structures, and budget management.
  • Develop and deliver the JWNC Operational and Business Plans, aligned with University strategy and external partnerships.
  • Identify and drive opportunities for commercialisation and strategic growth, ensuring JWNC remains competitive and future-focused.
  • Manage contracts, commercial agreements, and relationships with industry partners, ensuring mutual benefit and financial resilience.
  • Work collaboratively with colleagues within the…
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