Account Manager​/Commercial Broker

Job title:
Account Manager/ Commercial Broker

Location:

Glasgow

PURPOSE OF ROLE

Lawes Consulting Group is supporting a well-regarded brokerage in their search for an account Manager who will deliver comprehensive, day-to-day account management to mid-to-large UK corporate clients within the Property and Casualty – Retail sector. The primary objective of the role is to retain and grow client relationships through consistent delivery of outstanding service.

RESPONSIBILITIES

• Handle the day-to-day administration of client insurance programmes, supporting Account Executives and New Business teams in servicing, client retention, and growth
• Arrange insurance cover for clients in line with company guidelines and strategic objectives
• Take ownership of renewal processes and policy amendments, ensuring timely and accurate completion
• Source quotations for both new and renewal business
• Produce precise and compliant documentation for both clients and insurers
• Validate policy documents for accuracy before issuing them to clients
• Address and resolve client enquiries and mid-term changes to cover and risk
• Ensure swift and accurate handling of accounting queries
• Identify client exposures and recommend appropriate insurance and risk management strategies alongside the Account Executive or Partner
• Provide necessary management reports and data as required
• Oversee and coordinate international insurance programmes and liaise with global networks where relevant

DAY-TO-DAY

• Managing and servicing client insurance arrangements
• Arranging appropriate insurance cover
• Overseeing renewals and policy updates
• Preparing client and insurer documentation
• Addressing client queries and managing risk changes
• Supplying management reporting and insights
• Coordinating international insurance solutions

EXPERIENCE

• Proven track record in broking and managing risks for UK corporate clients
• Strong interpersonal and communication abilities
• Commercial insight with the capability to interpret client business needs
• Competence in creating broking proposals and claims assessments
• Commitment to service excellence and continuous improvement
• Effective time management and prioritisation skills

SKILLS

• Exceptional communicator with strong relationship-building capabilities
• Commercially minded with a practical approach to problem-solving
• Skilled in compiling broking documents and conducting claims evaluations
• Proactive and committed to enhancing service standards
• Well-organised with the ability to manage multiple priorities effectively

If you have the relevant experience or know someone that does please contact me now on 07or email us at