More jobs:
FNOL/Concierge Claims Technician Hybrid
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-01-24
Listing for:
Exchange Street Claims ltd
Full Time
position Listed on 2026-01-24
Job specializations:
-
Insurance
Insurance Claims
Job Description & How to Apply Below
Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team in Glasgow (Hybrid working). You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed.
Responsibilities- Being the first point of contact to policy holders making an insurance claim
- Providing outstanding customer service and putting the customer at the centre of everything
- Building strong professional relationships with team members and other areas of the business
- Ensuring all information is documented correctly prior to Loss Adjuster visits
- FNOL experience in Insurance/Loss Adjusting/Claims Handling preferable
- Team player with the passion for helping others
- Proactive, with the ability to work with initiative
- Able to work as part of a team to ensure client SLAs are met
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