Commercial Insurance Account Handler

Commercial Insurance Account Handler (hybrid working)

Location:

Glasgow

Salary: DOE

This brand‑new role has been created, offering the opportunity to join the commercial insurance team of a leading and successful fast‑growing broker in Glasgow. If you are ready for the next chapter in your career and want to be part of a dynamic, collaborative and values‑driven business, this could be the perfect move. They are looking for a positive person with a can‑do attitude who wants to make a real impact.

This is a business that challenges the status quo, puts clients at the heart of everything and has built an ecosystem of like‑minded professionals to deliver a market‑leading experience.

• Delivering first‑class, proactive service to commercial insurance clients
• Working closely with divisional director and their key clients
• Working with the broking team on new business, renewals and year‑round client support
• Responding to client needs quickly, professionally and with genuine care
• Collaborating with claims and broking colleagues to unlock technical expertise and new opportunities
• Negotiating competitive terms with insurers on behalf of clients
• Following operational standards and processes to ensure quality and consistency
• Using internal systems accurately including invoicing and data management
• Identifying opportunities to add value through wider services and ecosystem partners
• Investing in your own development through continuous learning
• Living and demonstrating company values every day

Cert CII (or working towards) preferred

• Sound technical knowledge of the insurance industry with reference to commercial insurance.
• Proven ability to provide a responsive first‑class service to clients.
• Excellent verbal and written communication and administration skills.
• Active listening skills.
• Ability to organise workflow, prioritise tasks and manage own time.
• Confident use of Microsoft Office suite.
• Working knowledge of broking processes and regulatory standards.
• Working knowledge of FCA compliance rules.
• Competent in using an insurance client system;
  Acturis an advantage.

• 30 days holiday + bank holidays
• Generous pension contribution
• Private Medical Insurance
• Group Life Assurance
• Group Income Protection

If you’re passionate about people, driven to deliver exceptional client outcomes, and excited by the idea of joining a business that’s truly going places, I would love to speak with you.