Support Analyst

Overview

Based in our Glasgow Head Office, an excellent opportunity has arisen in our IT Department for an IT Support Analyst to provide general 1st Line Network support to users throughout the UK, and assist with administering systems including Active Directory, Exchange 2013, Web and Mail Filters. We are interested in hearing from highly motivated candidates who have an IT related degree or experience of working within an IT team who are looking to gain exposure to a wide range of technologies.

This position will help guide the future infrastructure developments from conception to implementation.

• Provide general 1st Line Network support to users throughout the UK.
• Assist with administering systems including Active Directory, Exchange 2013, Web and Mail Filters.
• Support future infrastructure developments from conception to implementation.

• Sound understanding of Active Directory and Windows 2008/2012 servers.
• General hardware repair/build and network support skills.
• IT Qualification (or knowledge gained through experience).
• Strong problem solving techniques.
• Well-developed communication skills with the ability to communicate effectively at all levels and with a wide variety of people.
• Excellent organisational skills with the ability to remain calm during busy periods and meet tight deadlines.
• Good team-player with a flexible approach to work activities.

About GAP and What We Offer

You ll be joining an industry leader that s growing and genuinely committed to your success. At GAP, we re proud to be the UK s leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Pumps, Power and Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

• More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
• Remaining fully independent, which lets us make agile, long-term decisions that support your success
• Offering real career growth, training, and development from day one
• Support that values you – from generous holidays to Life Assurance and Health & Wellness Support

Whether you re hands-on or customer-focused, there s a place for you at GAP where your work makes a difference. If you re up for the challenge and want to feel valued at work, then we d love to hear from you! Ready to get started? Upload your CV and complete our short application—we ll take it from there.

We re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.