Learning & Skills Consultant

Role Overview

We have an exciting opportunity for a Learning & Skills Consultant to join our growing Digital Change & Adoption team. In this role, you will support the design and delivery of learning solutions that help FSP’s clients build confidence in new technologies and ways of working. You will contribute to learning needs analysis, design engaging training materials, and deliver learning in a range of formats across projects including AI adoption, M365, digital systems and bespoke applications.

This position is perfect for someone wanting to thrive in a fast-paced environment as part of an award-winning workplace.

• Lead training/learning needs analysis, solution design and delivery across a range of projects to achieve clear outcomes
• Provide consultancy and advice to clients on the most effective learning methodologies and technologies
• Manage a range of stakeholders to establish credibility and develop long-term relationships
• Work collaboratively with the wider team to deliver innovative learning solutions

• Extensive experience / qualification in learning and development
• Proven ability to conduct needs analysis and design innovative learning solutions using ADDIE
• Designed, delivered, and evaluated blended learning solutions (face-to-face, virtual, and digital) that drive measurable behavioural change and business outcomes
• Experience in instructional design to drive user adoption and shift behaviours to meet business needs
• Skilled in facilitating workshops and delivering training to a diverse range of stakeholders, including senior roles
• Able to manage challenging situations, such as shifting or competing deadlines, difficult conversations, and client expectations
• Collaborative team player, adept at providing and receiving feedback during the design process

Knowledge and experience of the following would be advantageous:

• eLearning design experience using Articulate 360 or similar
• Microsoft 365 products and or systems training
• Consultancy/Management experience

• Strong alignment with FSP values and ethos.
• Commitment to teamwork, quality and mutual success.
• Proactivity with an ability to operate with pace and energy.
• Strong communication and interpersonal skills.
• Dedication to excellence and quality.

Founded in 2012, FSP Consulting Services (FSP) are a leading enterprise-level digital evolution and cyber security consultancy. We enable peak performance, cultural cohesion and business growth through technology by adopting a comprehensive approach to strategy and creating viable, sustainable, and resilient digital futures for organisations and their teams.

At the heart of everything we do is our unwavering commitment to the evolution of organisations and their people. We work in partnership with our clients, helping them to become responsive, engaged and supremely equipped for a successful future, blending high-quality business and technology delivery with a dedication to exceptional client experience.

Behind this commitment is a dedicated employee-first strategy, built around our organisation’s core values. We are proud to be a multi award-winning workplace, most notably recognised by Best Companies™ as #1 Best Company To Work For in the UK, Tech and the South East in 2023.

We are ISO
27001 and ISO
9001 Certified by UKAS. We are also a CREST approved penetration testing and SOC company, IASME Cyber Essentials Certification body and Cyber Essentials Plus certified.

Find out more about our awards here:

At FSP, we are committed to providing:

• A collaborative and supportive environment in which you can grow and develop your career
• The tools and opportunity to do work you can be proud of
• A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
• Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
• Industry leading coaching and mentoring
• Competitive salary and an excellent benefits package

FSP is an equal opportunity employer and we welcome applications from all suitable candidates. We consider all…