Business Intelligence Senior Analyst

Business Intelligence Senior Analyst

SALARY: £40,824 - £45,360

LOCATION: Birmingham or Glasgow

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Birmingham office.

As part of the Performance & Insights team you will be responsible for delivering and maintaining self‑service reporting solutions utilising the advanced analytics and visualisation tools to Group Payments business areas.

• Develop reporting solutions utilising advanced analytics and visualisation tools which can then be self‑served by the business areas.
• Deliver accurate and timely reporting in line with regulatory, Group, and governance requirements using existing dashboards and through developing new dashboards.
• Perform thorough quality checks on data inputs and outputs, challenging discrepancies and ensuring accuracy, completeness, and timeliness.
• Assist in automation initiatives, driving both Control and Process Automation within the Group Payments Performance Office and across the wider Group Payments teams.

If you think all banks are the same, you’d be wrong. We’re an innovative, fast‑changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

• Experience in advanced analytics tools (e.g. complex Excel, SQL, Python) and experience of delivering analytics.
• Experience in developing MI reports using data visualisation tools (e.g. Power BI) and extensive experience of data ingestion, transformation, multiple sources and impactful visualisation.
• Able to interpret large, complex data sets, design and deliver solutions that fulfil requirements efficiently and effectively, producing high‑quality information, analysis, and research while anticipating partner needs.
• Data Accuracy & Analysis:
  Strong attention to detail with a passion for data and analytics; ability to interpret data and convert it into meaningful insights.
• Collaboration:
  
  Maintain effective contacts across Group Payments business areas
• Payments Knowledge:
  Awareness of activities and processes across Group Payments.
• Communication & Presentation:
  Present data clearly and appropriately to stakeholders.
• Ability to document data requirements, lineage, and governance controls
• Continuous improvement mindset, leveraging data analytics and automation to drive innovation and operational excellence.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?
Apply today and find out more.