Digital Commercial Manager

This role will be covering a period of maternity leave until end of Feb 2027.

Successful candidates may be based in any of our office locations – Cardiff, Glasgow or London. We especially welcome applicants from Cardiff and Glasgow

.
Job summa

ry
Digital capability sits at the heart of how modern organisations perform, and the commercial strategy behind it determines whether it truly delivers. Ofgem is seeking a Digital Commercial Manager to shape how we secure value, performance and accountability from our digital partners hi

ps.
Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable peo

ple.
This is a fixed-term maternity cover opportunity to play a central role within our Digital function, leading how we manage digital vendors and contracts to ensure we secure maximum value, performance and accountability from our supply

base.
You’ll define our strategies and how we work and deliver them. Working across a diverse portfolio of digital services and teams, including Digital Operations, Finance, Business Analysis, and PMO, as well as Corporate Services Procurement, Finance and Legal teams, you’ll work strategically to deliver contracts, renewals and supplier perfor

mance.
Balancing commercial, technical and operational priorities, you’ll lead negotiations, representing our interests in supplier discussions, analyse KPIs and data and ensure our digital partnerships deliver consistently, ever

y time.
We’re looking for an experienced contract and delivery manager with specific experience in the design and implementation of IT contracts and in driving great performance from partners. Experience or expertise in Public Contract Regulations, alongside strong commercial judgement, excellent negotiation and influencing skills, and the confidence to operate with senior stakeholders, will be critical. The ability to interpret complex data and performance metrics will also be essential, alongside a pragmatic mindset focused on solutions and

results.
In return, you’ll step into a visible and strategically important role with real influence over how digital services are delivered and managed. Alongside an extensive range of benefits and rewards, you’ll gain exposure across a broad digital portfolio and play a key part in strengthening how Ofgem secures value from its digital inv

estments.
We have a critical purpose to ensure our digital capabilities are robust, efficient and aligned to delivering better outcomes for consumers. Join us and help shape the commercial foundations of Ofgem’s digit

al future.
Read on and fin

d out more.
Job

description
Responsible for the delivery of Digital vendor contract management; co-ordinate and streamline all activities related to contract management and renewals, including, adherence to renewal timelines, and ensuring streamlined processes are in place a

nd effective.

Specifically the role

• -holder will:
  
  Lead, manage and shape the vendor and contract management strategy and governance and
• risk profiles
  
  Work across multi-disciplinary areas to establish right vendor and contract management strategy and framework across variety of accounts (gold, silver, bronze) across our Ofgem technolo
• gy portfolio.
  
  Apply best judgement – ability to work together as a team and
• independently
  
  Proactively manage vendors and third parties, handling difficult situations; and
• negotiations
  
  Work with stakeholders to write-up tenders, working with Procurement to conduct and negotiate to get best value, and ensure fair competitions and best performing partn
• ers for Ofgem Evaluate risks and make suitable judgement on solutions for vend
• or management
  
  Hold staff to account for following vendor management framework a
• nd governance
  
  Project Manage or provide direction on key initiatives which involve third party and vendor management to ensue we get best value for money, best approaches for
• ways forward.
  
  Ensure we are getting the most out of our
• relationships
  
  Direct, lead, coordinate teams to manage vendors and third parties across th
• eir projects;
  
  Manage SLAs, contract lifecycle, performance, evaluating…