Workforce AI Business Change Consultant

Capgemini Invent is the innovation, design, and transformation brand of the Capgemini Group. The Technology Driven Employee Experience tribe within the Business Technology practice empowers clients to redefine how work gets done — transforming collaboration, productivity, and employee experience through digital technology and organisational change. We work at the intersection of people, processes, and platforms to drive sustainable behavioural and cultural shifts.

Capgemini Invent

London, Glasgow, Newcastle, Manchester

The Business Change Consultant plays a key role in supporting and delivering people‑centric change across workplace transformation programmes. Working closely with Experience Managers, client stakeholders, and delivery teams, this individual will lead the design and execution of change interventions that enable user adoption and ensure the successful realisation of business value with the latest workplace technologies, like Microsoft Copilot. The role requires a balance of strategic thinking and hands‑on delivery, with strong experience in change planning, impact assessment, stakeholder engagement, and user readiness.

The Senior Consultant acts as a trusted advisor to clients navigating large‑scale digital change.

• Support the development of business change strategies aligned to programme objectives.
• Assist in conducting change impact assessments and readiness activities.
• Maintain stakeholder maps and engagement plans.
• Contribute to designing engagement activities to drive awareness and capability for change.
• Help define success metrics and gather feedback to inform adoption strategies.
• Work closely with training and communications teams to ensure consistency.
• Build relationships with client stakeholders and act as a point of contact for user feedback.
• Facilitate smaller workshops or drop‑in sessions with support from senior team members.
• Support coaching activities for business leads and champions.
• Share insights and lessons learned to enhance team knowledge.
• Participate in developing assets and tools for the Modern Workplace change offering.

• Experience supporting business change initiatives within transformation programmes.
• Strong organisational skills and ability to manage multiple priorities.
• Familiarity with Agile or iterative delivery environments.

• Familiarity with workplace technologies (e.g., Microsoft 365, Service Now, Copilot) and their impact on people and processes.
• Understanding of behavioural science or human‑centred design principles.
• Knowledge of change measurement tools and KPIs.

• Degree in Business, Organisational Psychology, or a related field – optional.
• Previous consulting or advisory experience strongly preferred.

Competitive benefits package, flexible working arrangements, wellness programs and wellbeing initiatives, diverse and inclusive culture, and regular promotion cycles.

Capgemini Invent was named in the top 10 for ‘Glassdoor Best Places to Work UK 2025’ for four consecutive years. Employees enjoy flexible work‑time, hybrid working, mental health support, and a focus on wellbeing. The role may require periods away from the office on short notice. The remuneration package includes a variable element based on performance.

Submit your application via Capgemini Invent’s careers page.