Knowledge Manager: AI-Powered & CX Leader
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-01-29
Listing for:
Virgin Money
Full Time
position Listed on 2026-01-29
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading financial institution in the UK is looking for a Knowledge Management Lead to oversee knowledge systems and improve self-service capabilities. This role involves developing knowledge strategies that align with business objectives, ensuring content accessibility, and driving innovation through AI tools. Candidates should have experience in knowledge delivery, change management, and customer-focused training. The position offers a salary ranging from £59,200 to £74,000, alongside numerous benefits including medical insurance and holiday perks.
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