Senior Platform Engineer

Business Unit: Technology Operations & Cyber Security
Salary range: £33,600 - £42,400 per annum DOE
Location: Hybrid - with occasional travel to a UK Virgin Money Hub location when required
Contract type
:
Permanent – Full time

Our Team

Our Platform as a Service (PaaS) team holds a pivotal position in shaping the future of our platform services in VM’s Technology Estate, defining, and executing the strategic vision for our PaaS offerings, ensuring scalability, efficiency, and innovation in our platform services.

As part of PaaS Windows Server Team, this role will collaborate with technology and project teams to ensure that change within our environment is managed effectively. The core aspect of your role will cover the 3rd line support of enterprise services delivered to Virgin Money internal and external customers hosted on Windows Server Physical and Virtual Infrastructure. Vulnerability Management, Security update scheduling, and deployment of updates to the Windows server estate is a key part of the role, so experience in this area is expected.

Alongside support requirements, you will work as part of larger project delivery teams, to deliver new services and enhance existing services. Your role will span across all of the project life cycles including (but not be limited to) design influence, infrastructure build, test environment support and implementation deliverables and support.

• Working closely with other Technology staff and 3rd parties
• Collaborating with project teams to ensure that change within the environment is managed and controlled effectively.
• 3rd line support of enterprise services delivered to Virgin Money internal and external customers.
• Manage the patching lifecycle, including scheduling, deployment, and verification.
• The role holder will have a level of responsibility for identifying, analysing, quantifying, and communicating technical risk within the banks on premise & cloud platforms.
• The role may require occasional evening or weekend work for patch deployment, system upgrades/changes.
• Working closely with 1st and 2nd tier support teams to deliver a professional effective enterprise support offering.
• Supporting and implementation deliverables and support.
• Project life cycles including (but not be limited to) design influence, infrastructure build and test
• Out of Hours On-call rota duties 24/7 cover

• Experience in IT security, system administration, or a similar role with a focus on security patch management and system upgrades
• Demonstrated experience in scripting and automation (e.g., Power Shell, Python) to streamline patching and upgrade processes.
• Experience supporting Windows Server Operating System (Install, Configure, Manage)
• Experience supporting Active Directory (Install, Configure, Manage)
• Experience of support and management of Windows Networking Technologies (DNS, TCP/IP, DHCP)
• Demonstrated experience using MS Failover Clustering (Install, Configure, Manage)
• Management and experience administering Infoblox
• Management and experience administering VMWare including upgrades and patching
• Demonstrated experience administering SCCM (Install, Configure, Manage) & SCOM
• Experience supporting McAfee ePO
• Experience supporting Trend Micro DSM
• Understanding of cybersecurity principles, vulnerability management, and system optimisation.
• Experience of working in a highly governed and controlled IT environment

• Possess a MCSA/MCSE Certification
• Possess excellent interpersonal and communication skills, with the ability to influence and drive change in a collaborative manner.

• 25 days holiday per year, which increases over time to 30. Plus, an option to buy more, giving you even more choice.
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement.
• Access to an annual performance related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our flexible benefits scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Up to 2 days of paid volunteering a year

If…