AI enabled Snowflake​/Postgres EMEA Lead

Apply for the AI Enabled Snowflake/Postgres EMEA Lead role at Lombard Counseling and Psychological Services.

• This position is for a senior platform operations manager of Snowflake/Postgres CET based in the Glasgow office. You will own Site Reliability Engineering (SRE) oversight for managing and improving the global database infrastructure services.
• On‑call/rotation and escalation manager.
• Incident and escalation manager for the global production Data and Analytics infrastructure during EMEA time zone.
• Lead run‑the‑bank type projects such as data‑center migration, plant‑wide version upgrades, release management, plant automation, database design and architecture, performance monitoring and optimization.
• Participate in at least one squad as an SRE, following Agile practices and contributing to infra modernization and automation.
• Develop and implement strategies to optimize performance, availability, and reliability of infrastructure systems.
• Lead a team of engineers to ensure smooth operation of production environments and adherence to SLAs.
• Collaborate with other technology teams to drive automation initiatives and improve operational efficiency.
• Define and enforce best practices for incident management, problem resolution, and change management processes.
• Evaluate emerging technologies and tools to enhance monitoring and management capabilities.
• Provide guidance and mentorship to junior engineers.
• Create and maintain documentation for systems, processes, and procedures.
• Plan and execute disaster recovery and business continuity exercises to mitigate risks.
• Represent the department in senior leadership meetings and strategic planning sessions.

• Bachelor's degree or equivalent experience in Computer Science, Information Technology, or related field.
• Visionary leadership and strategic planning skills.
• Seasoned executive with significant experience in leading infrastructure functions within a global organization.
• Strategic thinker who aligns technology with business objectives.
• Strong communication skills with the ability to influence at executive level.
• Experience managing large‑scale technology programs and projects.
• Expertise in governance, risk management, and compliance.
• Proven ability to drive organizational change and foster a culture of innovation.
• 10+ years overall enterprise‑level IT experience.
• Domain expertise related to distributed database platforms on‑prem/cloud (Snowflake, Postgres, Greenplum).
• Strong shell scripting and Python programming skills for SRE work.
• Advanced Linux/Unix skills.
• Experience using Splunk or Grafana/Prometheus/Loki stack.
• General understanding of project management, database design & architecture, data integrity and security, disaster recovery and backup.
• Knowledge of Agile methodologies.
• Effective oral and written communication and interpersonal skills.
• Strong organizational and coordination skills for managing multiple tasks under pressure.
• Strong incident management skills with ITIL procedures.
• Availability for weekend work.
• Deploy, optimize, and manage enterprise‑scale distributed database platforms (Snowflake, Postgres, Greenplum).
• Respond to incidents, troubleshoot issues, and conduct root cause analysis.
• Design, implement, and maintain disaster recovery and high‑availability solutions.
• Automate operational tasks related to provisioning, monitoring, backups, scaling, and recovery.
• Monitor system health, identify performance bottlenecks, and implement optimizations.
• Collaborate with development teams to support schema design, query optimization, and database best practices.
• Ensure data security, compliance, and access controls are enforced.
• Participate in on‑call rotations and incident response.

• Experience with deployment, upgrades, backup/restore, and schema management in production environments.
• Proficiency in database monitoring, performance tuning, and troubleshooting.
• Familiarity with distributed/OLTP/OLAP environments on‑prem/cloud (Greenplum, Postgres, Snowflake).

• Familiarity with cloud platforms (AWS, Azure) and cloud‑native databases.
• Infrastructure as Code (IaC) tools (Terraform, Ansible, Cloud Formation).
• Auto…