Senior Manager, Culture and Engagement

Role

Title:

Senor Manager, Culture and Engagement

Tenure
: 24 month fixed term contract / 0.6 FTE

Location: Glasgow, Darlington or Llandudno

Pension: A Civil Service Pension with an employer contribution of 28.97%

Advert Closing Date: Sunday 8 March 2026

Is it time you unlocked your potential?

Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:

• Honesty
  :
  We act with integrity and transparency, sharing information openly and addressing challenges with courage.
• Empowerment
  :
  We enable people to take initiative, make impactful decisions, and continuously learn and grow.
• Accountability
  :
  We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.
• Respect
  :
  We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.
• Trust
  :
  We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.

These values are more than words—they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.

Join the Student Loans Company as our Senior Manager, Culture and Engagement
, a newly created and pivotal leadership role responsible for shaping an inclusive, skilled and engaged future workforce by driving culture, EDI, wellbeing and engagement across SLC.

As the custodian of SLC’s values, you will translate these into practical behaviours and leadership expectations, embedding them into colleague frameworks and governance to build a culture that supports both performance and purpose. You will lead and govern our enterprise colleague listening strategy (“Our Voice”), using people data and insights to design interventions that strengthen engagement and cultural transformation organisation‑wide. You will provide expert leadership on cultural risk and readiness during major change programmes while building organisational capability through frameworks that embed culture, EDI and wellbeing into everyday leadership behaviours and colleague experience.

This 24‑month part‑time (0.6 FTE) post additionally offers the opportunity to scope and shape SLC’s EDI & Wellbeing agenda, act as a visible advisor to senior leaders and ensure meaningful, measurable progress in shaping SLC’s future culture.

• Significant, proven expertise in organisational culture development, with a track record of diagnosing cultural challenges, shaping culture‑change strategies and successfully leading multi‑year culture transformation programmes in complex organisations
• Highly skilled in using culture, engagement, EDI and wellbeing data to generate insights, identify systemic issues, benchmark externally, and make informed recommendations to senior leaders
• Ability to influence, challenge and guide senior leaders, acting as a trusted expert on organisational culture and supporting behavioural change, leadership capability and inclusive workforce practices
• Strong understanding of modern People practices, including organisational development, change management methodologies, psychological safety, employee experience design and people analytics
• Excellent communication and storytelling skills, able to convey cultural insight, complex data and strategic priorities in an engaging, compelling way to diverse audiences
• Ability to manage multi‑dimensional, complex project design and delivery
• Experienced HR professional with specialism in Culture, Values and Purpose
• Demonstrated experience in leading organisation‑wide colleague engagement frameworks, including the design, delivery and interpretation of engagement surveys, listening strategies, and action‑planning approaches that drive measurable improvement
• Experience of being part of a senior leadership team and demonstrable experience of leading a specialist…