Maintenance Supervisor

Overview

AC Hotel by Marriott Glasgow — Maintenance Supervisor

Due to an internal promotion within our team, we are delighted to offer an exciting opportunity for a Maintenance Supervisor to join us and continue building on the strong standards already in place. The AC Hotel by Marriott Glasgow blends heritage architecture with contemporary design, offering a seamless experience for our guests to focus, be present, and connect. Located next to George Square, our 245 purposeful hotel rooms combine form and function, creating a harmonious atmosphere for our guests.

The hotel also features The Collector’s Hall which is a stunning Grade A listed events and heritage space blending historic charm with modern elegance, hosting weddings, conferences and special events.

About The Role

As Maintenance Supervisor, you will support the Maintenance Manager in overseeing the hotel’s maintenance operations and ensuring all facilities which include: guest rooms, public areas, back-of-house spaces and event areas are maintained to the highest standard. You will be hands-on, organised, and confident managing daily tasks in a busy, guest-focused environment, while also helping to guide and support the maintenance team.

This is a full-time position (40 hours per week). Due to the nature of hotel operations, shift work, weekend rotation, and occasional out-of-hours emergency work will be required.

Reporting To The Maintenance Manager, Your Day May Include

• Supporting the leadership of the maintenance team to ensure efficient resolution of remedial issues
• Supervising and carrying out planned preventative maintenance and reactive tasks
• Performing repairs across electrical, plumbing, HVAC, painting, joinery and general building services
• Ensuring hotel facilities are presented to a high standard for guests and clients
• Conducting regular inspections of guest rooms, public areas and event spaces to proactively identify issues
• Responding promptly to guest and team requests to ensure comfort and service expectations are met
• Assisting with maintenance documentation: work orders, health & safety logs, compliance records and reports
• Liaising with hotel departments, external contractors and suppliers for specialist works
• Supporting Health & Safety standards and ensuring compliance across the property
• Stepping up to lead the team in the absence of the Maintenance Manager when required

We hire for attitude and potential, but here are key requirements for success:

• Practical Technical
  
  Skills:
  
  Hands-on experience with general building maintenance including plumbing, electrics, painting, joinery and HVAC systems
• Team Player: Ability to support and motivate colleagues while maintaining high standards
• Problem-Solver: Able to prioritise effectively and manage a varied workload in a fast-paced environment
• Health & Safety Knowledge: Good understanding of workplace health & safety standards and compliance
• Customer Service: Friendly and professional with excellent guest service skills
• Communication
  
  Skills:
  
  Confident communicator able to collaborate with colleagues, contractors and management
• IT
  
  Skills:
  
  Competent with maintenance systems, record keeping and reporting
• Flexibility: Willingness to work shifts, weekends and occasional out-of-hours duties

You will have access to a benefits package we believe truly works for our people and enhances our culture:

• Discounted hotel room rates for you and your friends & family with Marriott Bonvoy
• Extra day’s holiday for your birthday
• Flexible working arrangements
• Discounted gym membership
• Discounts for supermarkets, high street retailers and cinema tickets
• Team social events
• Employee Assistance Programme and access to counselling support
• Future opportunities to develop within RBH Hospitality Management
• Free meals on duty — saving you over £1000 per year
• And more…

At RBH Hospitality Management we believe our people are our biggest asset. Our approach to diversity, wellbeing, sustainability and individuality sets us apart and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.