Conference & Events Operations Supervisor - SEC

Conference & Events Operations Supervisor - SEC Glasgow

£28500 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

The Conference & Events Operations Supervisor supports the successful delivery of Live and Confex events, with a primary focus on internal meetings, catering, tastings, and events. The role ensures exceptional customer service, strong operational standards, and effective team supervision to deliver seamless food and beverage experiences while building positive client relationships.

• Support daily operations including event setup, service delivery, and close-down procedures

• Ensure compliance with health, safety, and hygiene standards

• Assist with stock control, deliveries, and inventory management

• Deliver outstanding service and manage guest enquiries or issues

• Maintain high presentation and service standards

• Gather feedback to enhance the overall experience

• Supervise and support bar and restaurant teams during events

• Assist with onboarding and training

• Foster a positive, collaborative working environment

• Process payments and support cash handling procedures

• Contribute to cost control and waste reduction

• Maintain adherence to regulatory and safety standards

• Monitor food and beverage quality and consistency

• Host rooms confidently and manage stakeholder expectations

• Build strong relationships with clients, colleagues, and suppliers

• Experience with in a fast paced hospitality environment (events, restaurants, hotels, or bars)

• Experience supervising teams

• Strong customer service and communication skills

• Understanding of food safety and regulatory compliance

• Basic financial awareness (cash handling, stock control)

• Problem-solving ability and team-focused mindset

• Flexible approach to working hours

• Food safety knowledge

• Beverage knowledge (wine, cocktails, etc.)

• POS and basic IT skills

• Networking and relationship-building skills

• Leadership potential and initiative

• Adaptable and resilient under pressure

• Detail-oriented and professional

• Passionate about hospitality and service excellence

• High integrity

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences ? and shape the future of hospitality.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life…