Train Guest Experience & Standards Coach
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-01-23
Listing for:
CALEDONIAN SLEEPER LIMITED
Full Time
position Listed on 2026-01-23
Job specializations:
-
Hospitality / Hotel / Catering
Job Description & How to Apply Below
A leading overnight rail service provider in Scotland seeks a Performance & Standards Coach to enhance service delivery and guest satisfaction. The successful candidate will provide face-to-face coaching to frontline teams, support training initiatives, and ensure compliance with safety standards. This full-time role involves travel across the network. Applicants should have previous experience in the travel, hospitality, or service industry, along with a recognized training qualification.
A commitment to high service standards and teamwork is essential.
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