Food & Beverage Team Member

Join to apply for the Food & Beverage Team Member role at Novotel Hotels
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Our mission at Novotel Glasgow is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

Title:

Food & Beverage Team Member.

Our hotel offers 141 rooms, a conference room, a restaurant with bar, a gym, sauna and steam room.

• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow experience across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• More benefits and perks to help you grow and unleash your personality

• Deliver consistent and memorable service to all guests.
• Connect and work together with your team to ensure every guest leaves with a wish to return.
• Use a sparkling, upbeat personality to quickly build rapport in a fast‑paced environment.
• Undergo training provided by the hotel and take a one‑night stay to experience the service first hand.

• Set up outlets as required by the hotel, and help clean and tidy areas and equipment used during the work shift.
• Consistently offer professional, friendly, and engaging service.
• Assist the manager and supervisor in all areas of the Food and Beverage Department.
• Assist guests regarding menu items in an informative and helpful way.
• Follow outlet policies, procedures and service standards.
• Have knowledge of beverage lists and promotions.
• Have full knowledge of all menu items, garnishes, contents and preparation methods.
• Follow all safety and sanitation policies when handling food and beverage.
• Other duties as assigned.

• Previous experience in similar roles is preferable.
• Friendly, approachable with excellent customer service skills.
• Attention to detail and exceptional organisational skills.
• Strong team player with a positive attitude.
• Ability to work effectively under pressure.
• Essential to be flexible with working hours.
• Must already have the right to work in the UK.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.