Business Support Assistant - Alcohol and Drug Recovery Services

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post is Monday to Friday, consisting of 37 hours per week.

As from 1st April 2026, the Agenda for Change full‑time working week will be reducing from 37 to 36 hours per week. Part‑time hours will be reduced pro‑rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.

Interview dates will be held on 25th/26th February.

Glasgow Alcohol and Drug Recovery Service (GADRS) are seeking an enthusiastic, recovery‑focused individual to provide administrative support to North West Recovery Communities. The post holder must have lived experience of problematic alcohol and/or drug use, or be able to demonstrate a commitment to supporting people with lived and living experience of alcohol and/or drug use. It is essential that the post holder is a proficient typist with excellent organisational and communication skills, and the ability to relate to a wide range of disciplines.

• Process referrals and enquiries on a daily basis utilising systems such as Microsoft Word and Excel.
• Telephone answering and reception duties.
• Process referrals and support volunteers and recovery staff in the preparation of presentations.
• Volunteer registration.
• Minute taking and arranging meetings.
• Recording and monitoring budgetary information and processing invoices.

• Lived experience of problematic alcohol and/or drug use or demonstrated commitment to working with such populations.
• Proficient typist with excellent organisational and communication skills.
• Ability to relate to a wide range of disciplines.
• Experience using Microsoft Word and Excel.

Informal contact:
Carole Meakin, Business Analyst – 07557 012885 or email Carole.meakint

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant
, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHSGGC recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

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