Mortgage Case Manager

Position: Mortgage Case Manager (Permanent)
Do you have Mortgage Case Manager or Mortgage Administrator Experience and looking for a fresh opportunity?

£35k per year PLUS Bonuses

Key Role Details

* Location:

Office based

* Salary: £35,000 per year + generous bonus scheme

* Hours:

Approx. 40 hours/week (Mon-Thu: 9 am-5 pm, Fri: 8 am-3 pm)

* Start Date:

ASAP

* Main

Duties & Responsibilities

* Case Management:
Progressing mortgage applications from submission to legal completion.

* Support:
Providing administrative support to the sales team and liaising with Mortgage Advisers

* Communication:
Acting as the primary contact for client, lender, and conveyancer queries

* Compliance:
Ensuring all files and activities meet regulatory requirements

* System Maintenance:
Updating and maintaining CRM systems and client file

Requirements

* Experience:

Proven administration experience within a mortgage or financial services environment (2+ years preferred)

* Skills:

Strong communication, customer service, and IT skills (Excel and Word)

* Knowledge:
Experience in packaging 2nd charge mortgages is beneficial

* Attributes:
High attention to detail, self-motivated, and a team player

Benefits

* Excellent Package PLUS Bonuses on top of Salary

* Free Parking

* Company Events

* Career progression opportunities

* Highly friendly and supportive office

This role offers potential for progression as the brokerage grows

Why This company?

Our client are renowned for delivering structured finance solutions for high-net-worth clients, first time buyers, debt consolidation remortgage and seasoned property investors.

The businesses portfolio spans residential mortgages, buy-to-let, handling complex and high-value transactions every day.

As part of the team, you will:

* Manage a diverse pipeline of specialist mortgage cases from start to completion

* Work closely with clients and lenders to deliver tailored finance solutions

* Take ownership of complex cases and play a key role in our ongoing growth

This is more than a job—it’s a chance to be part of a trusted, dynamic brokerage where your expertise is valued, your impact is visible, and your career can thrive