Onboarding Calculations Consultant

• Permanent/Regular or Fixed Term Contract/Temporary:
  Permanent (UK and ROW) / Regular (US)
• L&G Business Unit:
  Legal & General Retirements Institutional
• L&G sub Business Unit: INSTITUTIONAL RETIREMENTS
• Primary
  
  Location:
  
  Hove, One City Park
• Job Family:
  Defined Benefits

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK’s longest-running insurer.

Our Institutional Retirement business is the UK’s longest-serving active bulk annuity provider.

Our Institutional Retirement is the only insurer to have been operating continuously in the UK market from our entrance in 1987 to the present day. Our UK retirement annuity book stands at an estimated £86.1 billion at 31 December 2023.

Across our retail and institutional retirement businesses, we look after more than 1 million customers, around c.700,000 of whom are institutional customers who have had their retirement benefits secured with us.

We’re currently recruiting for an Onboarding Calculations Consultant to joinour Award Winning PRT business.

As an Onboarding Calculations Consultant, you’ll apply your expertise in Defined Benefit Pension schemes to support new and ongoing client services tasks. If you are detail-oriented and passionate about delivering excellent customer outcomes this might just be the role for you.

This is a hybrid working opportunity, which means you can work between your home and the office to find a work-life balance that works for you.

What you'll be doing:

• Providing manual calculations and claims support for Defined Benefit Pension schemes
• Drafting clear communications to members and third‑party intermediaries
• Calculating accurate quotations and ensuring compliance with benefit specifications
• Authorising payments and updating systems for non‑standard schemes
• Acting as a technical expert and point of contact for sensitive or priority schemes
• Setting up and maintaining scheme records and resolving anomalies
• Following standard operating procedures and maintaining audit trails
• Communicating key updates to internal teams and third parties

Who we're looking for:

• Holding a pension qualification such as CII or PMI, or equivalent experience
• Understanding Defined Benefit Pension schemes and their administration
• Demonstrating knowledge of relevant legislation including GDPR and Consumer Duty
• Showing strong attention to detail and technical accuracy
• Managing priorities and working effectively to tight deadlines
• Communicating clearly and empathetically with a range of stakeholders
• Maintaining a customer‑focused approach in all interactions
• Taking initiative to reduce risks and improve processes

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Life assurance
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax efficient salary sacrifice
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our work spaces were redesigned. Our offices are great spaces to connect and collaborate and have your…