Administration List Manager - ENT​/Urology

Overview

NHSGGC is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Shift pattern
:
Monday - Friday (core hours 8-4 / 8:30-4:30 / 9-5). We are recruiting for an Administration & Waiting List Manager to support the delivery of care within our ENT (citywide) and Urology (South) services.

This role involves overseeing patient scheduling across clinics and theatres, managing waiting times in line with Scottish Government standards, monitoring and managing waiting list performance and leading a team of administrative staff. The post sits within a busy surgical specialty where clear communication and strong coordination skills are essential. You will work closely with clinical and managerial colleagues to ensure services run efficiently and patients are seen in a timely and well-organised manner.

Applicants must have experience in managing complex administrative systems, ideally in a healthcare setting, and a working knowledge of the NHS GGC access policy and the National Cancer Waiting time policies.

This role calls for a confident and organised individual with leadership skills, a practical approach to problem-solving, and ease with digital systems.

Samantha Zecanovsky, WL Manager - Deb -

Details on how to contact the Recruitment Service and the Recruitment Process:
As from 1st April 2026, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected. This post may close early to the volume of response. Please submit your application form as soon as possible.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

Equality, diversity and inclusion NHSGGC-NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant
, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process. NHSGGC recognise the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements and this will be included as a topic for discussion during the recruitment process.

Relevant HR policies on our.

Application integrity Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

Contact issues For application portal/log-in issues, please contact in the first instance.