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Bilingual Customer Service Rep Technical Support HelpDesk/Support

Customer Complaints Specialist – Caring, Clear Resolutions

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Optical Express
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A UK leading healthcare provider is seeking a Customer Services Executive to handle and resolve customer complaints with professionalism and empathy. The successful candidate will draft correspondence, investigate issues, and ensure that customer interactions reflect the company's values. Ideal candidates will have experience in customer service, strong complaint resolution skills, and effective communication capabilities. A modern working environment with benefits such as free eye tests and ongoing training opportunities is offered.
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