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Bilingual

Hybrid Customer Service Team Lead

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: CCA Recruitment Group
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A recruitment agency based in Glasgow is seeking an experienced Customer Service Team Leader to lead a team of customer service advisors. This role involves inspiring the team to deliver exceptional service, coaching for performance improvement, and handling escalated queries. The ideal candidate will be organised, an effective communicator, and adaptable under pressure. The position offers a competitive salary, bonus, training opportunities, and a supportive team culture with flexible working options.
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