Specialist Customer Care Advisor - Telephony
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-03-09
Listing for:
Barclays
Full Time
position Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Overview
Join us as a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached.
The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum.
Location:
Glasgow.
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