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Customer Resolution Lead Temp
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-03-02
Listing for:
WHEATLEY GROUP
Seasonal/Temporary, Contract
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A prominent housing management organization in Glasgow seeks a Customer Resolution Manager to lead high-quality complaints handling and member services. This role is responsible for managing complaints, providing guidance for complex cases, and driving continuous improvement. The ideal candidate will have significant experience in complaints handling, excellent communication skills, and the ability to influence strategic decisions. Opportunity to drive meaningful change and improve customer outcomes in a collaborative environment.
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