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Banking Telephony Care Specialist — Complex Case Resolution

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Barclays UK
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 27500 GBP Yearly GBP 27500.00 YEAR
Job Description & How to Apply Below
A leading financial services provider is seeking a Specialist Customer Care Advisor in Glasgow. This role involves delivering exceptional customer service to Business Banking clients, managing complex inquiries, and collaborating across teams. Ideal candidates should possess a telephony-based customer service background with strong problem-solving skills. Additional qualities include a customer-centric approach and the ability to handle high-pressure environments. The position offers a competitive salary of £27,500 per annum along with a shift rotation schedule.
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