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Customer Success Mgr./ CSM HelpDesk/Support

EMEA AI SaaS Customer Success Leader

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: ElevenLabs
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading AI company in the United Kingdom is seeking a Customer Success Manager to partner with customers and drive adoption of their platform. You will manage a book of approximately 80 accounts, focusing on onboarding, optimizing product usage, and ensuring customer satisfaction. Requirements include 3-5 years of experience in customer success or account management within B2B SaaS, familiarity with AI products, strong communication skills, and the ability to work independently.

Candidates speaking a second European language are preferred.
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