Customer Service Advisor

Join to apply for the Customer Service Advisor role at Jewson

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

This is a full-time role working Monday-Friday 7:30-17:00 and every other Saturday from 08:00-12:00.

• Get to know our product lines and services to make the most of customer interactions in line with our Jewson values
• Develop great relationships with new and existing customers (both face-to-face and over the phone), understanding their needs and providing proactive advice and solutions so you can deliver the best experience possible
• Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
• Keep the branch looking clean and tidy and make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts
• Work with colleagues to suggest opportunities for improvement

• Enthusiasm – Positivity and unyielding passion for the merchant world.
• ){ Please note this input was truncated; missing closing tags will be closed automatically. ``` (
  
  Note:
  
  The actual JSON should contain the complete, well‑formed HTML string above, with line breaks escaped as `
  `. The example shows the intended structure and formatting.)