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HelpDesk/Support Customer Service Rep Bilingual

Emergency Breakdown Support Specialist

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Direct Line Group Careers
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
A leading insurance company in Glasgow is looking for a Rescue Claims Advisor to support customers during breakdowns. You will manage their calls with empathy, gather essential information, and ensure the right assistance is dispatched efficiently. This role requires strong customer service skills, a professional telephone manner, and the ability to thrive in a busy environment. Benefits include a 9% employer-contributed pension, insurance discounts, and opportunities for professional development.
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