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Empathetic Call Centre Agent - Hybrid
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-01-12
Listing for:
Encore Capital Group
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
A leading financial services provider in Glasgow is searching for Call Centre Agents. Candidates will be the first point of contact for vulnerable customers, offering support and empathy as they navigate financial challenges. Responsibilities include handling calls, conducting assessments, and updating records. With a clear focus on customer service, successful applicants will join a supportive team that values diversity. Competitive salary, bonuses, and benefits like hybrid work options and ongoing support will be provided.
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