Senior Product Analyst

Search our opportunities to find your fit

Apply now Job no: 700147
Work type: Permanent Full Time
Location: Newcastle Upon Tyne, Newcastle, Gosforth Centre, Leeds City, Head Office - Glasgow, Head Office - Newcastle, Hybrid, Glasgow City
Categories: Data Insights and Analytics

Business Unit: Business Banking
Salary range: £31,600- £39,500 per annum DOE + Benefits
Location: UK Hybrid - Glasgow, Leeds, Newcastle – With occasional requirement to meet in our Glasgow hub
Contract type
:
Permanent

We’re all about making banking fairer, more rewarding and for the good of society. Exciting stuff, right? A bold statement requires bold actions to help drive our purpose and deliver fantastic results.

It’s an exciting time to be joining Business Banking. We operate on an end-to-end model, responsible for product and proposition development, portfolio and performance management, customer experience, relationship management alongside development and maintenance of business banking technology.

An exciting opportunity has arisen to join our dynamic, innovative and growing Business Transactional Products team as a Senior Product Analyst. At the forefront of Business Banking commercial performance and proposition development, the Transactional Products team are responsible for strategic vision, ongoing evolution, and delivery of Transactional Products, including business current accounts, business savings products and the business credit card.

In this fast-paced environment, you’ll support our Business Product Managers by providing insight into our product performance and customer behaviours, supporting the management of our suite of Business Transactional Products and identifying opportunities to improve, enhance and optimise our business propositions.

• You will take a leading role in performing analysis and providing insight on the performance and behaviours of our products, enabling us to understand and optimise our portfolio, driving commercial performance.
• Providing analytical support to the team, you will contribute to the management of our existing products, support the development of new products and use insight to drive customer journey enhancements.
• Supporting the product review cycle, ensuring our products are safe, compliant and adhere to policy, preventing potential customer harms and providing fair value to customers.
• Supporting Relationship Managers and the wider business with queries relating to Business Transactional Products.
• Product task management and analysis to support regulatory and internal reporting requirements.
• Supporting Business Product Managers with ad-hoc pieces of analysis to deliver wider team priorities.

• Strong data and analytical skills and a mindset that enjoys solving problems.
• Background in data or an analytical role or a degree in a relevant subject.
• Ideally you will have experience in Financial Services or alternatively in Insurance, Technology, Telecoms or Utilities.
• A good understanding of the UK financial services market.
• A desire to develop and get involved in a variety of complex and interesting initiatives.
• Able to use data to drive insights, recommendations and actions.
• Able to roll your sleeves up and get stuck into the detail, being comfortable that your analysis will drive and support decision-making across the team.
• Experience in balancing multiple objectives and priorities.
• Strong communication skills and able to effectively present insight.

• Business Banking experience
• Experience in Power BI or SAS
• Presentation and report writing skills.

• 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our flexible benefits scheme
• Life assurance to provide peace of mind for you and your loved ones
• Up to 2 days of paid volunteering a year

If we’re lucky to receive a lot of interest, we may…