Client Account Coordinator

📢Full

Job Description:

Client Accounts Payments Coordinator Job Description (May to need be accessed via Desktop or our Careers website:  )📢

⏰ Full Time (Willing to discuss flexible working arrangements)

🏢 Directorate:
Scotland Team

Ardent is the UK’s leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regeneration projects from concept to delivery. We are passionate about delivering life‑improving change for communities and future generations.

The Client Account Payments Coordinator will work within the Client Account Payment Services Team to manage client land agreement obligations and support Project Teams with data analysis, tracking, forecasting, and processing payments for client accounts related to new and existing infrastructure projects. The role ensures the accurate and timely management of payment obligations while providing opportunities for professional development in areas such as compulsory purchase, land rights, and compensation.

• Processing Payments: Handle payment requests for various frequencies (one-off, monthly, annual, quarterly).
• Approval Coordination: Seek necessary approvals from relevant stakeholders.
• Data Management: Record agreement obligations/data into the bespoke asset management system (Atlas) and update commentary.
• Support Project Team: Assist with data analysis and payment obligations as required by the Client and address obligation queries.
• Stakeholder Liaison: Communicate with associated stakeholders via telephone and email, attend meetings as necessary.
• Data Migration: Assist with transferring agreement and associated data between client and internal systems.
• Document Management: Maintain documentation and provide guidance on roles and responsibilities.
• Trackers Maintenance: Perform regular maintenance of trackers and data
• Relationship Building: Ability to build effective working relationships with clients and stakeholders.
• People Leadership: Desire to develop and learn leadership skills to inspire high‑performing teams.
• Market Knowledge: Basic understanding of infrastructure market and awareness of policy changes.
• Land Rights Knowledge: Familiarity with land access, rights, wayleaves, easements, licenses, compensation framework, stakeholder engagement, and negotiation.
• Numerical & Analytical
  
  Skills:
  
  Strong skills in numerical and analytical tasks for accurate forecasting and reporting.
• Communication
  
  Skills:
  
  Excellent interpersonal skills for clear and concise verbal and written communication to various audiences.

• ✨ 25 days of annual leave (with options to buy or carry over)
• ✨ Enhanced maternity and paternity pay
• ✨ Benenden Health Care (mental health support, 24/7 GP services, physiotherapy, optical and dental cover, personal accident protection)
• ✨ Cycle to Work scheme, electric car leasing, recognition awards, long service leave, discretionary annual bonus scheme

🌈 We’re proud to be an equal opportunities employer, and we’re passionate about creating a workplace where you’re empowered to bring your authentic self to work every day. We are committed to building a diverse, inclusive team where everyone belongs. We welcome talent from all backgrounds and actively encourage applications from underrepresented groups.

🚀 If you’re ready to grow with a business that’s scaling rapidly and making a real impact, you’re in the right place!

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  To apply or learn more about this opportunity, please email recr