Client Services Administrator

Barclays Glasgow | Administration | Permanent | Part time | £25,646.40 per annum pro rata | 8 hours per week

At Nuffield Health, the UK's largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey.

It starts with you.

We are looking for a Client Services Administrator to join our team, who is experienced in a customer service focused environment with excellent communication skills. As a team player you will be able to multitask with attention to detail and be flexible. You will have excellent IT skills with proven knowledge of Excel, PowerPoint and Word.

You will meet and greet all our visitors, ensuring the smooth running of the reception with client's journeys as your top priority. Excellent customer service is essential in this role.

The Client Services team will deal with client enquiries, appointments, and bookings with the highest standard of attention to detail and customer focus.

• Form an integral part of the ‘Customer Journey’ and will strive to continually review and improve where possible
• Have strong communication skills with clients and employees both face to face, by telephone and written correspondence
• Work closely with all departments and team members to ensure consistency and professional delivery of services as a team
• Tour prospective clients around the facilities
• Complete monthly KPIs

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.