Customer Care Administrator

Position: Customer Care Administrator (Permanent)
Customer Care Administrator

Location:

Central Scotland (outside Glasgow)
2 Days Hybrid

We're looking for a friendly and organised Customer Care Administrator to join our team within the construction / house building sector.
This role is ideal for someone who enjoys helping people, keeping things organised, and working in a busy office environment.

What you'll be doing:

Answering and managing customer care enquiries

Logging issues and arranging repairs with contractors

Chasing updates and making sure jobs are completed on time

Keeping records up to date

Supporting the customer care team with general admin tasks

What we're looking for:

Must have experience working with a builder or within construction / house building

Good communication skills and a friendly manner

Strong organisation and attention to detail

Comfortable using Microsoft Office (Outlook, Word, Excel)

Previous office or admin experience

What you'll get:

Competitive pay

33 days annual leave (pro rata)

Company pension

Cycle to work scheme

Discounted gym membership

Training and development opportunities

If you've worked in a construction or house building environment and enjoy customer-focused admin work, I'd love to hear from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age