Central Services Administrator

Overview

Job Title: Administrator - Central Services

Location: Sheffield, Manchester, Towcester or Glasgow (Based at one location)

Salary: £24,570 per annum

Contract Type: Permanent

Hours: Full time, 37.5 hours, Monday to Friday

The central services Administrator role encompasses a broad array of duties, including managing medical records, processing cases on the portal and managing financial processes such as purchase orders and invoicing, amongst others. This position requires versatility and a thorough understanding of the Data Protection Act, as well as a commitment to secure record handling and meeting task specific deadlines.

• Accurately identifying individual records in compliance with GDPR guidelines.
• Uploading records to the Portal and maintaining thorough records management practices.
• Managing workstream inboxes efficiently.
• Ensuring timely record uploads within KPI requirements.
• Responding to calls on the Sales Line, providing necessary support and information.
• Overseeing general medical record management.
• Identifying and addressing any process or system-related risks.
• Recognizing and proactively managing potential "hot spots" to ensure KPIs are met.
• Communicating performance impacts and achievements clearly.
• Understanding and reporting on factors driving volume demand.
• Collaborating closely with key stakeholders to proactively identify "hot spots" and implementing actions to mitigate potential impacts.
• Keeping up to date with all relevant information and data related to the role.

• Administration experience is desirable but not essential
• Great communication skills
• IT skills including Microsoft packages
• Understanding of data protection

• Competitive salary
• 25 days annual leave, plus bank holidays
• Buy and sell holiday scheme
• Pension scheme
• Health Cash Plan
• YuLife employee benefits platform
• Save As You Earn scheme
• Career progression opportunities
• Employee Assistance Programme
• Cycle to work scheme
• Eye care test vouchers
• Flu vaccination scheme
• Life assurance
• Professional registrations fees paid
• Clinical Training Academy

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

All salaries are displayed as Full Time Equivalent (FTE)

• JD0502 Central Services  (113.09 KB)
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