Office Administrator – Clinical Services Dept

Office Administrator – Clinical Services Dept

Location – Glasgow City Centre

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care.

With clinics across the UK, Ireland, and mainland Europe, Optical Express offers you a huge variety of exciting career opportunities.

Our Clinical services team provides support throughout our business, dealing with our clinics, marketing teams, optometrists and surgeons, and the Administration team plays a big part in this. The role is varied and will require the successful candidate to be highly organised with the ability to deal with many tasks at the same time.

• Setting up Teams calls
• Organising CPD events and certification
• Updating Excel reports
• Emailing external consultants and collating responses

We are looking for applicants who have excellent customer service skills, with strong written and verbal communication skills and strong organisational skills. Previous customer service experience is preferred, although full training will be provided. Proficiency in Microsoft Office applications, as well as the ability to acquire new IT skills is required.

We are seeking individuals who are articulate and presentable; diligent and detail‑oriented; motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. You will enjoy working closely with other members of your team and with colleagues across different areas of the business, so it is essential that you are able to work well with others in order to bring enquiries to a conclusion and influence>

• Discounted vision correction products/procedures
• Modern, city centre working environment
• Discounted rates at on‑site restaurant
• Investment in your training and career progression

Optical Express is an equal opportunities employer.

• Not Applicable

• Full-time

• Administrative

• Hospitals and Health Care