Vehicle Senior Clerical Assistant

Vehicle Pound Senior Clerical Assistant

An opportunity has arisen for the role of two Senior Clerical Assistant within the Vehicle Pound.

Post holder's duties include the administration of the abandoned vehicle scheme, illegally parked vehicle removals and restoration procedures using a computerised database and processing financial transactions.

The post holder will be required to deal with members of the public face to face and on the phone, investigate and respond to enquiries concerning reports of abandoned vehicles, update daily spreadsheets, liaise with other departments and provide clerical support to the Pound Supervisors. Other duties require the daily deployment and planning of available resources for vehicle uplift requests and reporting of defects within the Pound including uplift vehicles.

Experience dealing with the public and confrontational situations is essential, as is the ability to remain calm under pressure. Knowledge of relevant computer software packages such as Microsoft Office (Word/Excel) is also essential. The role also involves administering processing of bus lane and low‑emission zone offences captured by CCTV. Knowledge of Decriminalisation of Parking Enforcement is desirable.

Post holder will work a three‑shift system from 07:30 to 22:00 hours, variable with shift changes as required.

We want everyone to be able to apply. If you need the Application Pack in another format, such as Braille, large print, or another language, please call us on 0141 287 1054. If we need to post it to you, we will send it by second‑class mail within three working days. Please allow enough time to complete and return your application before the closing date.

If you think you might need more time because of accessibility needs, please get in touch and we will be happy to help.

There are also a number of accessibility tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found on the website.