Customer Service Representative

Customer Service Representative

Join Five Star as a Customer Service Representative (#4409). Provide friendly, quick, and safe atmosphere for customers and employees.

• Greet, thank, make eye contact, and engage customers to make them feel welcome.
• Complete fast-paced, accurate sales transactions on a register; account for mistakes such as voids, misprints, and financial product errors.
• Prepare quality food using food service equipment (fryers, ovens, slicers) per Five Star guidelines and food safety standards.
• Maintain product levels in the Deli (Cold and Hot).
• Promote Five Star specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, cooler) to ensure products are visually appealing and available.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the Five Star employee handbook.

• At least 18 years old.
• Ability to multi-task to meet customer needs.
• Professional appearance and positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic computer skills.

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs), working in cold indoor environments (35° or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

Five Star is an Equal Opportunity Employer.