Nurse Manager Digestive Health Practice

Department Overview

The OHSU Digestive Health Center offers patients an interdisciplinary team approach to the prevention, detection, and treatment of digestive disorders. Our teams blend clinical expertise with research advances to achieve the best possible care and outcomes. The team includes patients, their referring physicians, and a wide range of OHSU specialists.

The Digestive Health Center Nurse Manager is responsible for management of the clinical, financial, operational, and administrative functions of all interdisciplinary units including Gastroenterology and Hepatology, General Surgery, Gastrointestinal Surgery and Bariatric Surgery. The NM is responsible for ensuring proper budgeting and financial accounting, personnel recruitment and management of space planning, inventory/equipment, professional practice issues, clinic operations, and process improvement. This position will have oversight of the DHC RNs, PAS supervisor and Supervisor, Clinical Operations.

This position reports to the Senior Director Ambulatory Operations and will partner with the Medical Directors of the Digestive Health Center, the Department leaders for Surgery and Medicine, and will have dotted line to the CNO for Ambulatory Care.

• Demonstrates leadership practices that influence others to achieve the mission, vision, goals, and objectives of patient care services at the Digestive Health Center and OHSU.
• Utilizes theory and critical thinking in the enactment, demonstration and mentoring of others so that demonstrated expertise is available to supervised personnel and colleagues.
• Integrates age specific/developmental theory and cultural sensitivity into the management of the practice.
• Actively participates in ongoing or ad hoc committees or task forces to identify and resolve patient care issues.
• Assess staff educational needs on an annual basis and as needed.
• Supports any clinical research activities.
• Prepares staffing plan, reviews and approves work schedules to ensure adequate staff coverage for practice operations.
• Ensures the staffing needs of the department are met by projecting needs, interviewing and hiring employees to fill vacant positions and resolving staffing issues to ensure the practice's workload is handled effectively. Reviews and evaluates outcomes specific to staffing plan and makes changes as necessary.
• Supports staff in meeting their highest level of personal growth, satisfaction and professionalism.

• Carries out annual GROW professional practice reviews of RNs with feedback from clinicians with support of the ambulatory professional practice leader.
• Facilitates recruitment, interviewing, hiring, orientation, training, and performance review of nursing staff.
• Generates timely and effective documents and communicates disciplinary actions.
• Accurately maintains personnel and credential files.
• Develop a schedule of regular staff in-services and professional development sessions to ensure that they are able to keep current on their skills and knowledge base in collaboration with the Specialty Practice Leader
• Addresses and coordinates staff training needs by developing standards and ensuring basic competencies for all staff. Identifies potential problem areas, develops a system for objectively monitoring performance, and creatively seeks solutions to foster quality improvement.

• Ensures the competence of practice staff and their understanding of policies and regulations pertaining to OHSU and patient care services: oversees the provision of care and monitors the compliance with organizational and regulatory requirements.
• Maintains the integrity of management and clinical information so that data is available for patient and resource management.
• Adheres to OHSU rules and regulations and contract agreements.
• Contributes to the formulation of patient care and administrative policies and procedures; communicates and implements them to staff to ensure their understanding and compliance.
• Communicates plans and decisions to practice staff and provides for communication linkages between staff and administration ensuring the flow of accurate and…