Back Office Clinic Assistant - Bilingual ; Oromo
Listed on 2026-01-12
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Healthcare
Healthcare Administration, Healthcare Nursing
Planned Parenthood Columbia Willamette (PPCW) is recruiting a Back Office Clinic Assistant to join our East Portland Health Center team!
Bilingual Required (Oromo language skills preferred)..
When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health care and freedom. Our mission is to provide, promote, and protect access to sexual and reproductive health care. PPCW is the largest non-profit family planning and reproductive rights organization in Oregon and Southwest Washington.
About the RoleThe Back Office Clinic Assistant is responsible for providing support to providers and patients related to sexual and reproductive health care.
The Back Office Clinic Assistant supports and promotes the mission of Planned Parenthood Columbia Willamette (PPCW) by providing excellent customer service to patients, visitors, and co-workers. PPCW provides confidential and discrete family planning services, including abortions, while maintaining an environment of dignity, trust and respect.
The Back Office Clinic Assistant must have the ability to communicate effectively (verbal and written) with diverse patients and co-workers; must be able to work independently and as part of a team; must have the willingness and ability to adapt to job-related changes; must exhibit excellent customer service skills and be committed to providing the highest level of patient care.
Schedule ExpectationsThis is a part-time position, (34 hours/week).
- Monday: 7:30am - 4:30pm
- Thursday: 7:30am - 4:30pm
- Friday: 7:30am - 4:30pm
- Saturday: 7:30am - 4:30pm
Required Qualifications
- High School Diploma or equivalent.
- Bilingual Skills (any secondary language qualifies for this position, and we encourage you to apply; Oromo language skills are preferred).
- 2 years of work experience in a customer service or high-volume role.
- Ability to perform all of the essential functions of the job with or without reasonable accommodation.
- Experience with electronic health records (EHR)
- Experience in medical office settings and/or positions that included direct patient contact, taking vitals, drawing blood samples and/or assisting a healthcare provider, including veterinary assisting.
- Medical Assistant Certification
- Phlebotomy Certification
- E.M.T. Certification
- C.N.A. Certification
The full wage range for this position is $20.02 to $29.17 hourly. Bilingual Premium Pay is $1.69 per hour, and interpreter-level skills are paid an additional $1.69 ($3.38 hourly). At PPCW we’re proud to calculate a wage offer based on candidate experience, rather than negotiate an offer which leads to pay inequity. New hire wage placement typically does not exceed the midpoint of the wage range.
You'll receive a comprehensive benefits package, including competitive salaries, health insurance, retirement plans, and more. Our benefits include:
- Up to 4 weeks of annual paid time off (increases with tenure)
- 9 paid holidays
- Paid medical, dental, and vision insurance for full-time employees.
- 403b retirement account and 6% employer match
- Employee assistance program (confidential counseling and resources)
- NHSC/HRSA Nurse Corps Loan Repayment (eligible sites and positions)
- Public Service Loan Forgiveness (eligible sites and positions)
- Ongoing professional development
- Employee referral bonuses
- Environmental demands: exposure to dust/gas/fumes/steam/chemicals; personal protective equipment required; and potential exposure to infectious materials.
- Ability to work weekend and evening hours per established schedule.
- May be requested on occasion to travel and work at other locations to meet operational need, upon mutual agreement.
- Attend trainings and staff meetings, as established schedule allows.
This position requires in-person work, meaning you will be working primarily on-site at a PPCW location. All PPCW employees must reside in Oregon or Washington. The on-site work location for this position is our East Portland Health Center.
Essential Functions- Assist provider by rooming patients, obtaining vital signs, and performing other tasks as directed.
- Perform…
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