Mobile Event Expert

Overview

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

• Support event sales goals through side-by-side selling with local Retail Sales Associates or Partner Sales Associates during events. May include selling when other Associates are not present. Includes Partner support though proactive outreach to local businesses with Partner Associates.
• Support community partnership efforts by reaching out into the local community and business environment to network, build the brand/awareness of the mobile showroom & company, through relationships, referrals and events. May be leveraged for emergency relief.
• Proactively engages with a broad range of customers in a highly visible and energetic retail environment. Makes customers feel comfortable and welcomed into the T-Mobile environment while educating around our products and services. Ensures customer satisfaction in all areas of sales and service. Answers customer questions and makes personal recommendations. Contributes to the culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the Mobile Showroom experience.
• Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment to provide an amazing customer experience.
• Also responsible for other Duties/Projects as assigned by business management as needed.

• High School Diploma/GED (Required)
• Less than 2 years 6 months Retail experience in high volume environment Preferred
• Less than 2 years 6 months of customer service and/or sales experience, Retail environment preferred Preferred

• Customer Service:
  Strong customer service skills; passion, integrity and energy necessary to create a dynamic work environment and deliver a world class shopping experience
• Retail Sales:
  Retail experience in high volume environment and ability to work in varied environments including external events
• Detailed Organization:
  Strong organization, multi-tasking, versatility, communication and attention to detail
• Training:
  Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment
• Mathematics:
  Consistent accuracy with basic math and proficient use of a calculator

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No):
Yes

DOT Regulated Position (Yes/No):
No

Safety Sensitive Position (Yes/No):
No

Base Pay Range: $20.00 - $35.19

Corporate Bonus Target: 5%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

To find the pay range for this role based on hiring location, the pay lookup reference is retained internally.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee…