Office Support Specialist

Open Until Filled GENERAL DESCRIPTION

The Wyoming Department of Corrections is looking for a full‑time Office Support Specialist to join the Field Services team in the Gillette Probation and Parole Office. The role performs routine and detailed clerical and administrative functions to support overall office operations. The position requires consistent, professional interaction with staff, offenders, victims, the public, the judicial system, law enforcement, local organizations, and public/private service providers.

• Culture of public service and a commitment to work/life balance
• Eligibility for Public Service Student Loan Forgiveness
• Health, Dental, and Vision Insurance
• Employee State Retirement Plan
• Paid vacation, sick leave, and holidays
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Human Resource Contact:
Deborah Hale or 307‑777‑6136

• Acts as a specialist in an assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
• Performs, leads, or supervises various moderate to complex program and operational support duties.
• Performs specialized tasks, coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
• Conducts research and troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and details writing the required documentation in answering queries.
• Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
• Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
• Assists in handling deposits and monetary transactions and/or performing audit functions.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Responds verbally and/or in writing to requests for information.
• Screens and corrects documents for procedural compliance; evaluates the information for accuracy.
• Provides customer service to customers, clients, and staff and acts as a resource to explain rules and procedures to co‑workers, customers, and/or clients.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment, including fiscal or other specific program areas.
• Resolves some light computer issues/concerns.
• Assures the procurement process is managed appropriately and according to established procedures.
• Involves some processing/interpreting of legal documents.

• Preference may be given to those with at least two years of work experience in an office environment.
• Preference may be given to those with prior criminal justice exposure.

• Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department.
• Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.
• Knowledge of the principles and practices of employee supervision, training, and evaluation.
• Knowledge of techniques for providing a high level of customer service.
• Knowledge of computer application systems, Google, and Google Docs and Excel.

Education & Experience Substitution:

• 2‑4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II.

Certificates, Licenses, Registrations: None

Education:

Associate's Degree (typically in Business)

Experience:

0‑1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II.

• Typically, the employee may sit comfortably to perform the work; however, there may…