Lead Security Install Technician - Low Voltage

Lead Security Install Technician - Low Voltage

Metro Fire & Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity and our staff of friendly and experienced professionals are dedicated to proving quality service.

Job Type: Full-time

Seniority Level: Mid-Senior level

Employment Type:

Full-time

Job Function:
Management and Manufacturing;
Industry: Public Safety

• Install security systems per provided job scopes and drawings.
• Install and service access control systems.
• Install and service IP-based camera systems.
• Install and service alarm systems.
• Work efficiently as a lead technician on the team to install systems.
• Read and interpret wiring diagrams, schematics, and blueprints.
• Communicate equipment issues and potential solutions to customers.
• Explain and train customers on effective utilization of equipment and/or systems.
• Update and complete customer files accurately and promptly (contacts, work orders, parts utilized, work performed).
• Respond promptly and professionally to customer questions and concerns.
• Maintain compliance with company and customer safety programs.
• Maintain all applicable certifications for necessary products serviced by company.
• Lead, train, mentor and/or coach less experienced technicians.

• Perform other related duties as assigned or required.
• Valid driver’s license.
• High School Diploma/ GED.
• 5+ years security technician work experience.
• Commercial experience.
• Work flexible hours including after-hours, nights, and weekends.
• Travel to multiple job sites each day.
• Fully proficient in alarm, access control and IP camera systems.
• Access control installation and servicing experience – knowledge in S2 and Brivo.
• Experience with installation of controller, reader, contact, REX and electrified door hardware.
• Commercial alarm system installation & servicing experience – knowledge in Burg, DMP, Honeywell and DSC systems a plus.
• Camera system installation & servicing experience, including network camera systems – knowledge in Exacq, Wave VMS a plus.
• CAT5/6 network termination skills.
• High precision/ detail-oriented.
• Professional verbal and written communication skills.
• Ability to work independently with little supervision.
• Ability to lead a team on larger jobs.
• Works effectively and efficiently while performing all aspects of the required job.
• Alarm Agent License.
• DPS Fingerprint Card.

• S2 training.
• Brivo training.
• DMP training.
• IP / Network knowledge.
• Microsoft Office (Excel, Outlook, Word) working knowledge.

• Medical.
• Dental.
• Vision.
• Paid Time Off.
• Paid Holidays.
• 401(k) matching.