Mission Specialist
Listed on 2026-01-14
-
Sales
Client Relationship Manager, Office Administrator/ Coordinator, Customer Success Mgr./ CSM
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
On-Site | Chicago (South Loop)
Speed Pro Imaging – Chicago Loop, 2028 S. Michigan Ave, Chicago
Mon–Fri with occasional weekends; schedule is mildly flexible.
About Speed Pro Chicago LoopSpeed Pro Chicago Loop creates premium large-format digital graphics for some of the most recognizable brands, agencies, and businesses in Chicago and nationwide. From wall murals to window graphics to event graphics taller than your first apartment, we help clients Make Their Vision Visible.
We are a high‑caffeine, fast‑paced, entrepreneurial, quality‑driven, client‑obsessed, veteran‑owned print shop that values variety, creative problem solving, and hard work.
About the RoleWe’re looking for someone who thrives at making things happen. You will keep projects moving, support client communication, help our owners stay focused, and make sure the trains run on time.
What You’ll Do Client Communications & Intake- Field incoming calls and emails.
- Move customers through the right next step with confidence.
- Gather project specs and help clients feel supported, heard, and guided.
- Assist with project workflow from inquiry → estimate → production → delivery.
- Keep timelines, task lists, and updates accurate.
- Coordinate with owners, production staff, and clients to keep jobs on track.
- Create estimates/quotes using our tools and templates.
- Follow up on open quotes, warm leads, and proposals.
- Track project status and client information in our CRM.
- Support ongoing client relationships by making them feel valued and prioritized.
- Provide updates, clarify details, and maintain high‑touch communication.
- Help ensure Speed Pro delivers exactly what we promised.
- Help organize daily priorities.
- Take tasks off their plate.
- Keep the studio calm, coordinated, and client‑ready.
- A warm, smart, polished communicator.
- The multitasking skills of a speed‑popping octopus.
- Ability to keep yourself and others organized.
- Basic comfort with computers, email, CRM systems, and learning new software.
- A proactive mindset (“I’m on it” vs. “Let me know what to do next”).
- A professional, friendly, service‑oriented personality.
- Experience in client service, project coordination, office management, or sales support.
- Part‑time to start: approx. 25 hours/week.
- Mon‑Fri with occasional weekends; schedule is mildly flexible.
- Hourly + bonus opportunities + CTA Pass.
- Potential to grow into full‑time as business continues expanding.
- South Loop location with easy transportation access.
- No recruiters. No drama. No mediocrity.
People who are calm when others spiral, detail‑obsessed without being paralyzed, team‑oriented without constant reassurance, comfortable with accountability, and intolerant of mediocrity.
About the OwnersSpeed Pro Chicago Loop is partner‑owned by Eric Lazar, former media & mobile tech executive, Marine Corps veteran, and Rebecca Considine, broadcast TV sales leader.
Why Work With UsWe’re veteran‑owned, culture‑driven, and proud of the reputation we’ve built. You’ll work directly with two proven leaders in the large‑format print world.
Final WordsIntegrity, Judgment, Initiative, and Dependability are mandatory traits. Military veterans encouraged to apply. Valid driver’s license preferred. Equal Opportunity Employer.
How To ApplyProvide a short cover letter, resume, and portfolio (if applicable). No phone calls, no walk‑ins, no recruiters.
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