Residential Sales Consultant

Overview

Reports To: Sales Manager or General Manager
Status: Full-time, Regular position
Category: Sales
Location Name: Comfort Masters Service Experts
Location Address: 901 S Rohlwing Rd Suite G, Addison, IL 60101

This is a commission-based position

Join the team of experts and realize your true potential!

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines.

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals as well as initiating calls to generate sales.
• Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

Our Residential Sales Consultant (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess:

• At least a high school degree or GED. A bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, with a preference for experience with direct selling to consumers
• Strong selling and business-development skills.
• A demonstrated ability to effectively communicate concepts to a variety of audiences.
• Demonstrated commitment to the delivery of high-quality, customer-focused service.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Valid driver’s license with acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, to assess customer requirements and take measurements.

• Top pay for top performers, including incentive and bonus opportunities
• Average sales professionals earn $90,000–$120,000 annually
• Generous PTO provided, 24 paid days off within your first year (vacation, personal holidays, & national holidays)
• 29 paid days off after your 2nd year of employment
• Advancement and career-growth opportunities across the U.S.
• Company-sponsored Medical, Dental, and Vision Insurance
• Company-provided smartphone, tablet, uniform plan, and tool replacement program
• Training Academy
• 401(k) Retirement Savings Plan with company matching
• Company-paid employee Life Insurance and disability insurance options
• Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs

Service Experts Heating & Air Conditioning is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We may provide reasonable accommodations upon request to participate in the application process.