Sales and Service Technician

Apply for the Sales and Service Technician role at Bridgestone Retail Operations, LLC
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Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

When you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality.

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $15.50 – $23.20

• Customer service, sales, and customer issue resolution – 75% of the role
• Basic vehicle service tasks (oil changes, tire rotations, fluid checks) – 25%
• Store operations: opening/closing, inventory management, and display upkeep – as needed
• Work as a manager‑on‑duty when required to support development opportunities
• Flex between front‑shop and back‑shop tasks as store needs dictate

• High School Diploma or equivalent
• Valid automobile driver’s license
• Customer service experience and a career growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

• Two‑year degree or non‑traditional education through a training program, certification, or other evidence of a growth mindset
• Previous consumer retail sales experience
• Previous automotive experience is a plus
• Previous management or supervisory experience is a plus

• Medical, dental, and vision coverage starting day 1 for all teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On‑demand pay (daily pay) program available

Upon hiring, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Seniority level: Entry level

Employment type: Full‑time

Job function: Information Technology

Industries: Retail